Employee Assistance Programme (EAP)
Supporting employees with their mental health and practical life matters
Support mental health with a valued employee benefit
AMP Wellness is one of the UK’s most established Employee Assistance Programmes (EAP). We support over a million employees with their mental health and practical life matters through our EAP helpline.
Providing an immediately accessible short-term counselling service on a wide range of topics. As well as digital access to expert health and wellbeing resources.
What is an EAP?
An Employee Assistance Programme, commonly referred to as an EAP, is a workplace benefit that provides employees with access to a confidential helpline and counselling, 24/7, as well as wellbeing resources to support a variety of personal and professional issues.
An EAP service provides help to employees who may be facing challenges such as poor mental health, relationship problems, bereavement or financial stress that is affecting their performance at work or personal lives.
86% believe their employer has responsibility for their health and wellbeing, with two-thirds (62%) saying wellbeing support provided makes them less likely to want to move elsewhere.
Source: World Health Organization
Our employee assistance programme includes the following functions:
24/7/365 EAP helpline
Answered by qualified British Association of Counselling and Psychotherapy (BACP) counsellors who provide in the moment emotional support
Ease of access
Employees can also contact the EAP service via live chat, email, online or request a call-back. We provide access in over 200 languages. We offer an inclusive service through translation, Relay and British Sign Language (BSL)
Triage and clinical assessment
We adopt a biopsychosocial assessment including risk assessment to determine the best support for the employee
Short-term solution focused counselling
Counselling sessions delivered by telephone, video and face to face (in-person)
Support for dependents and immediate family
In line with HMRC guidance
Management consultancy
Providing managers with advice on how best to support individuals in emotional distress such as bereavement, divorce, redundancy or other matter brought into the workplace
Signposting
Onward referrals and signposting to specialist support agencies and services
What our clients say about our EAP
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